{"utc": [], "noShow": [], "patientRefusal": [], "appointmentCancelled": [{"date": "2026-02-23T13:00", "type": "Virtual", "subStaus": "", "username": "JDingle", "hraStatus": 3, "cancelText": "The member canceled his previous appointment due to technical issues, including computer and phone service outages.", "cancelStatus": 0}]}