{"utc": false, "result": 9, "callLog": [{"date": "3/12/2026 @ 06:10 PM", "result": 9, "comment": "Called to schedule virtual HRA- daughter Amy has POA- stated member has dementia and will be having in home health nurses soon and does not wish to have IHA completed. daughter also requested to be put on DNC list ", "inBound": false, "noAnswer": -1, "scheduler": "Josie Smith", "callbackDate": ""}, {"date": "3/12/2026 @ 01:21 PM", "result": 3, "comment": "Called to Schedule Virtual HRA with Amanda but member requested a call back after 4PM ", "inBound": false, "noAnswer": 0, "scheduler": "Fantashia Beckford", "callbackDate": ""}, {"date": "3/6/2026 @ 01:36 PM", "result": 6, "comment": "03/06/2026- CALLED TO SCH VIRTUAL HRA W/ERIN BAKER, SPOKE TO AMY MRBS DAUGHTER, SHE SAID SHE WOULD C/B ONCE SHE CHECKED HER SCHEDULE ", "inBound": false, "noAnswer": -1, "scheduler": "Julisa Copeland", "callbackDate": ""}, {"date": "3/4/2026 @ 02:18 PM", "result": 13, "comment": "Called to Schedule Virtual HRA with Erin no answer LVM. ", "inBound": false, "noAnswer": -1, "scheduler": "Ricardo Ovilma", "callbackDate": ""}, {"date": "2/18/2026 @ 12:19 PM", "result": 6, "comment": "Called to Schedule F2F HRA with Erin but member requested a call back. member just had her tooth pulled try next week ", "inBound": false, "noAnswer": -1, "scheduler": "Fantashia Beckford", "callbackDate": "2/25/2026 @ 12:19 PM"}, {"date": "2/12/2026 @ 02:54 PM", "result": 6, "comment": "Called to Schedule Virtual HRA with Leanna but member requested a call backu202f ", "inBound": false, "noAnswer": -1, "scheduler": "Roody Dodoye", "callbackDate": "2/16/2026 @ 02:51 PM"}, {"date": "2/4/2026 @ 12:56 PM", "result": 3, "comment": "CALLED TO SCHEDULE HRA-LVM ", "inBound": false, "noAnswer": 0, "scheduler": "Julisa Copeland", "callbackDate": "2/9/2026 @ 12:55 PM"}, {"date": "2/3/2026 @ 02:09 PM", "result": 6, "comment": "", "inBound": false, "noAnswer": "-1", "scheduler": "Christine Wasilak", "callbackDate": "2/16/2026 @ 09:00 AM"}, {"date": "2/2/2026 @ 12:00 PM", "result": 3, "comment": "", "inBound": false, "noAnswer": 0, "scheduler": "Travis Odle", "callbackDate": "2/8/2026 @ 09:00 AM"}], "visitType": "", "clinicianId": "", "appointmentDate": ""}