{"utc": [], "noShow": [], "patientRefusal": [], "appointmentCancelled": [{"date": "2026-02-26T09:23", "type": "Virtual", "subStaus": "", "username": "AMilliken", "hraStatus": 3, "cancelText": "member thought that appointment was onsite with their PCP and was not home when wife answered the phone. please try and reschedule. ", "cancelStatus": "0"}]}