{"hraStatus":5,"subStatus":"","cancelStatus":0,"cancelText":"Spoke with the member. She said her appointment was last Saturday, Feb 21st, not this Saturday and she waited for the nurse and no one showed.  I explained that it looks to have been rescheduled for this Saturday, but she said no one called to offer a new date or let her know that no one would be showing up last week.  She would like cancel as this Saturday morning does not work for her.  I told her I will have an agent call back to reschedule for a date in March.  "}