{"utc": false, "result": 9, "callLog": [{"date": "3/24/2026 @ 02:48 PM", "result": 9, "comment": "Called to Schedule Virtual HRA with Amanda but member refused. SHE HAS A SPECIAL NEEDS GRANDCHILD WHO DOES NOT DO WELL WITH VISTORS AND DONT WANT TO CAUSE AN EPISODE AND SHE DOESNT DO VIRTUAL  ", "inBound": false, "noAnswer": -1, "scheduler": "Fantashia Beckford", "callbackDate": ""}, {"date": "3/18/2026 @ 11:24 AM", "result": 13, "comment": "Called to Schedule Virtual HRA with Amanda caller disconnected.  ", "inBound": false, "noAnswer": -1, "scheduler": "Fantashia Beckford", "callbackDate": ""}, {"date": "3/9/2026 @ 02:12 PM", "result": 6, "comment": "Call back requested for this week per notes", "inBound": false, "noAnswer": -1, "scheduler": "Josie Smith", "callbackDate": ""}, {"date": "3/5/2026 @ 05:32 PM", "result": 6, "comment": "03/05/2026- CALLED TO SCH VIRTUAL HRA W/ERIN BAKER, MRN WOULD LIKE TO DO THE VISIT BUT DOES NOT HAVE A SMARTPHONE OR IPAD SHE SAID SHE IS GOING TO ASK HER DAUGHTER TO BRING HER LAPTOP OVER C/B NEXT WEEK MRB ALSO SAID SHE WOULD CALL US BACK, CAN NOT DUR F2F DUE TO HAVE A SPECIAL NEEDS GRANDAUGHTER IN THE HOME AND SHE GET VERY UPSET WHEN VISTORS COME", "inBound": false, "noAnswer": -1, "scheduler": "Julisa Copeland", "callbackDate": ""}, {"date": "2/26/2026 @ 05:38 PM", "result": 3, "comment": "Called to Schedule Virtual HRA with Nicole no answer LVM.  ", "inBound": false, "noAnswer": 0, "scheduler": "Christine Wasilak", "callbackDate": ""}, {"date": "2/26/2026 @ 01:08 PM", "result": 3, "comment": "Called to schedule virtual IHA w/Jennifer Winslow.", "inBound": false, "noAnswer": 0, "scheduler": "Jennifer Dingle", "callbackDate": ""}, {"date": "2/10/2026 @ 09:52 AM", "result": 3, "comment": " called to schedule virtual appt with Amanda M,left vm ", "inBound": false, "noAnswer": 0, "scheduler": "Megan Douglas", "callbackDate": "2/12/2026 @ 09:52 AM"}, {"date": "2/9/2026 @ 11:10 AM", "result": 13, "comment": " called to schedule virtual appt with Amanda M,member kept repeating hello and caller disconnected", "inBound": false, "noAnswer": -1, "scheduler": "Megan Douglas", "callbackDate": "2/12/2026 @ 11:10 AM"}, {"date": "2/5/2026 @ 06:30 PM", "result": 3, "comment": "Called to Schedule Virtual HRA with Candace no answer LVM.u202f ", "inBound": false, "noAnswer": 0, "scheduler": "Roody Dodoye", "callbackDate": "2/9/2026 @ 06:28 PM"}, {"date": "1/30/2026 @ 12:00 PM", "result": 3, "comment": "", "inBound": false, "noAnswer": 0, "scheduler": "Travis Odle", "callbackDate": "2/8/2026 @ 09:00 AM"}], "visitType": "", "clinicianId": "", "appointmentDate": ""}