{"utc": [], "noShow": [], "patientRefusal": [], "appointmentCancelled": [{"date": "2026-04-11T14:48", "type": "Virtual", "subStaus": "", "username": "AMilliken", "hraStatus": 3, "cancelText": "member driving when provider called.  provider called later as planned. member did not answer or return message", "cancelStatus": "0"}]}