{"utc": [], "noShow": [], "patientRefusal": [], "appointmentCancelled": [{"date": "2026-02-26T17:02", "type": "In Person", "subStaus": "", "username": "LRing1", "hraStatus": 3, "cancelText": "Spoke with the member. She said her appointment was last Saturday, Feb 21st, not this Saturday and she waited for the nurse and no one showed.  I explained that it looks to have been rescheduled for this Saturday, but she said no one called to offer a new date or let her know that no one would be showing up last week.  She would like cancel as this Saturday morning does not work for her.  I told her I will have an agent call back to reschedule for a date in March.  ", "cancelStatus": 0}]}