{"utc": true, "result": 6, "callLog": [{"date": "3/31/2026 @ 08:12 AM", "result": 6, "comment": "called to schedule F2F Appt w/ Shellie (NH) Hafer, callback when daughter is around after 3:30 ", "inBound": false, "noAnswer": -1, "scheduler": "Megan Douglas", "callbackDate": ""}, {"date": "3/20/2026 @ 05:07 PM", "result": 14, "comment": "Called to Schedule F2F HRA with Pamela F2F Call Back.  member said his daughter does all his scheduling but doesnt know her phone number try back in another week", "inBound": false, "noAnswer": -1, "scheduler": "Fantashia Beckford", "callbackDate": ""}, {"date": "3/11/2026 @ 01:55 PM", "result": 14, "comment": "called to schedule with jennifer landry, member said his daughter does all his scheduling but doesnt know her phone number", "inBound": false, "noAnswer": -1, "scheduler": "Amy Chevalier", "callbackDate": ""}, {"date": "3/3/2026 @ 11:47 AM", "result": 3, "comment": "Called to schedule virtual IHA W/Amanda Milliken.", "inBound": false, "noAnswer": 0, "scheduler": "Jennifer Dingle", "callbackDate": ""}, {"date": "2/11/2026 @ 05:47 PM", "result": 6, "comment": "The member's daughter was not home at the time of the call. ", "inBound": false, "noAnswer": -1, "scheduler": "Jennifer Dingle", "callbackDate": ""}, {"date": "2/11/2026 @ 12:47 PM", "result": 14, "comment": "The member stated he does not handle his own scheduling and that his daughter assists him. She is unavailable until 430 PM. I advised him i will call back after that time to coordinate scheduling.", "inBound": false, "noAnswer": -1, "scheduler": "Jennifer Dingle", "callbackDate": "2/11/2026 @ 01:44 PM"}, {"date": "2/10/2026 @ 10:20 AM", "result": 14, "comment": "cannot do a video call", "inBound": false, "noAnswer": -1, "scheduler": "Amy Chevalier", "callbackDate": "2/17/2026 @ 10:19 AM"}, {"date": "2/4/2026 @ 01:12 PM", "result": 6, "comment": "Called to Schedule F2F HRA with Sandra but member need a call back. member daughter schedules his appointment call back at 3PM", "inBound": false, "noAnswer": -1, "scheduler": "Fantashia Beckford", "callbackDate": "2/10/2026 @ 01:12 PM"}, {"date": "1/23/2026 @ 12:00 PM", "result": 6, "comment": "", "inBound": false, "noAnswer": "-1", "scheduler": "Travis Odle", "callbackDate": "2/8/2026 @ 09:00 AM"}], "visitType": "", "clinicianId": "", "appointmentDate": ""}