{"utc": [], "noShow": [], "patientRefusal": [], "appointmentCancelled": [{"date": "2026-03-09T15:39", "type": "Virtual", "subStaus": "", "username": "AMilliken", "hraStatus": 3, "cancelText": "member did not present for appointment. phone went straight to VM. member did not return call. please contact to reschedule", "cancelStatus": "0"}]}