{"utc": false, "result": 9, "callLog": [{"date": "8/27/2024 @ 09:59 AM", "result": 9, "comment": "Called to schedule Virtual HRA with Delise Adams REFUSAL. Explained HRA benefits but member states that since it is not mandatory, he would not like to schedule. States he just had a physical with pcp. ", "inBound": false, "noAnswer": -1, "scheduler": "Lana Malone", "callbackDate": ""}, {"date": "8/8/2024 @ 06:41 PM", "result": 3, "comment": "Called to schedule Virtual HRA w/ Delise Adams ", "inBound": false, "noAnswer": 0, "scheduler": "Lakisha Stewart", "callbackDate": "8/15/2024 @ 06:41 PM"}], "clinicianId": "", "appointmentDate": ""}