{"utc": false, "result": 13, "callLog": [{"date": "10/29/2024 @ 09:38 AM", "result": 13, "comment": "", "inBound": false, "noAnswer": "-1", "scheduler": "Auto Dialer", "callbackDate": ""}, {"date": "10/15/2024 @ 11:31 AM", "result": 14, "comment": "Previous agent notes state member will need an appt late evening at 8 p.m. F2F Call back until provider available at time of requested appt time. ", "inBound": false, "noAnswer": -1, "scheduler": "Shealese Reynolds", "callbackDate": "11/15/2024 @ 11:31 AM"}, {"date": "8/29/2024 @ 12:24 PM", "result": 14, "comment": "Returned requested call but previously requested to call back in one month due to member not sure when he can complete assessment due to work. Looking for appt in the evening after 8:00PM", "inBound": false, "noAnswer": -1, "scheduler": "Melissa Trevino", "callbackDate": "9/30/2024 @ 12:24 PM"}, {"date": "8/27/2024 @ 03:29 PM", "result": 14, "comment": "Called to schedule virtual HRA with Faith but unable to schedule. Need F2F Call Back. Due to the nature of the work the member does he will need an appt after 8 p.m. unless it's a rainy day then he could likely schedule. Member does not have virtual capabilities for virtual assessment and would need to schedule a late evening or weekend appt. ", "inBound": false, "noAnswer": -1, "scheduler": "Melissa Trevino", "callbackDate": "9/30/2024 @ 03:29 PM"}, {"date": "8/8/2024 @ 05:14 PM", "result": 14, "comment": "Due to the nature of the work the member does he will need an appt after 8 p.m. unless it's a rainy day then he could likely schedule. Member does not have virtual capabilities for virtual assessment and would need to schedule a late evening or weekend appt. Attempt to schedule a virtual or F2F HRA w/ Faith E. ", "inBound": false, "noAnswer": -1, "scheduler": "Shealese Reynolds", "callbackDate": "9/16/2024 @ 05:14 PM"}], "clinicianId": "", "appointmentDate": ""}