{"utc": false, "result": 9, "callLog": [{"date": "11/22/2024 @ 11:31 AM", "result": 9, "comment": "Call attempt to reschedule HRA - Member stated that not a good time to reschedule - Refusal. ", "inBound": false, "noAnswer": -1, "scheduler": "Shealese Reynolds", "callbackDate": ""}, {"date": "9/19/2024 @ 10:14 AM", "result": 3, "comment": "Member LVM and cancelled appt. 9/17 - Returned members call to attempt reschedule virtual HRA.  - LVM to return call to reschedule with Debbie York on 9/24 @ 9:30", "inBound": true, "noAnswer": 0, "scheduler": "Shealese Reynolds", "callbackDate": "9/20/2024 @ 10:14 AM"}, {"date": "8/30/2024 @ 10:30 AM", "result": 0, "comment": "Scheduled virtual hra with Delise Adams on 9/13 at 9:45am. Link emailed, member using phone.", "inBound": false, "noAnswer": -1, "scheduler": "Lana Malone", "callbackDate": ""}, {"date": "8/23/2024 @ 03:23 PM", "result": 6, "comment": "Member requested a call back. Call attempt to schedule an HRA w/ Delise Adams 9/13.", "inBound": false, "noAnswer": -1, "scheduler": "Shealese Reynolds", "callbackDate": "8/23/2024 @ 03:38 PM"}], "clinicianId": "", "appointmentDate": ""}