{"utc": false, "result": 9, "callLog": [{"date": "8/26/2024 @ 10:50 AM", "result": 9, "comment": "Member declined offer - explained reason for call - member declined offer to schedule a virtual HRA. Member previously declined on 4/25", "inBound": false, "noAnswer": -1, "scheduler": "Shealese Reynolds", "callbackDate": ""}, {"date": "4/25/2024 @ 07:40 PM", "result": 9, "comment": "Called to schedule F2F HRA w/ Sallie Key - Refusal - Member stated she just had her annual physical and this is not needed ", "inBound": false, "noAnswer": -1, "scheduler": "Lakisha Stewart", "callbackDate": ""}], "clinicianId": "", "appointmentDate": ""}