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Call attempt to schedule an HRA - Disconnected\", \"inBound\": false, \"noAnswer\": -1, \"scheduler\": \"Shealese Reynolds\", \"callbackDate\": \"9/16/2024 @ 12:29 PM\"}, {\"date\": \"8/9/2024 @ 04:53 PM\", \"result\": 3, \"comment\": \"Called to Schedule Virtual HRA with Jansen no answer No VM Setup.\", \"inBound\": false, \"noAnswer\": 2, \"scheduler\": \"Melissa Trevino\", \"callbackDate\": \"8/16/2024 @ 04:53 PM\"}], \"clinicianId\": \"\", \"appointmentDate\": \"\"}', '{\"mail_details\": [], \"scheduler_details\": [{\"date\": \"08-09-2024 16:53:00\", \"schedulerId\": \"99038484\", \"schedulerLeadId\": \"99038484\"}]}', '{\"date\": \"12-12-2024 09:58:40\", \"status\": 3, \"details\": \"moved to utc\", \"disabled\": true, \"notification\": null}', '{\"attemptCount\": 11}', NULL, 1, NULL, NULL, NULL, NULL, '2024-12-31', NULL, NULL, NULL, NULL, NULL, '123456789', '07-08-2024 01:31:40', NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL),
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\"2024-12-16T00:49\", \"text\": \"UTC\", \"method\": \"api\", \"status\": 19}], \"other\": [], \"termed\": [], \"deadAir\": [], \"hospice\": [], \"pending\": [{\"date\": \"2024-10-09T15:14\", \"text\": \"Pending\", \"method\": \"api\", \"status\": 21}, {\"date\": \"2024-12-16T00:49\", \"text\": \"Pending\", \"method\": \"api\", \"status\": 21}], \"refusal\": [], \"deceased\": [], \"lineBusy\": [], \"completed\": [], \"f2fNoShow\": [], \"noAnsnwer\": [], \"noVmSetup\": [], \"scheduled\": [], \"inEligible\": [], \"unschedule\": [], \"f2fCallBack\": [{\"date\": \"2024-08-13T15:00\", \"text\": \"F2F Call Back\", \"method\": \"api\", \"status\": 10}, {\"date\": \"2024-08-28T11:18\", \"text\": \"F2F Call Back\", \"method\": \"api\", \"status\": 10}, {\"date\": \"2024-08-29T16:05\", \"text\": \"F2F Call Back\", \"method\": \"api\", \"status\": 10}], \"mailboxFull\": [], \"rescheduled\": [], \"wrongNumber\": [], \"cancellation\": [], \"disconnected\": [], \"virtualNoShow\": [], \"callBackRequested\": [], \"callerDisconnected\": []}', '[{\"text\": \"F2F Call Back\", \"type\": \"ReportStatus\", \"status\": 10, \"hraStatus\": \"\", \"hraStatus_date\": \"\", \"reportStatus_date\": \"2024-08-13T15:00\"}, {\"text\": \"F2F Call Back\", \"type\": \"ReportStatus\", \"status\": 10, \"hraStatus\": null, \"hraStatus_date\": null, \"reportStatus_date\": \"2024-08-29T16:05\"}, {\"text\": \"Pending\", \"type\": \"ReportStatus\", \"status\": 21, \"hraStatus\": null, \"hraStatus_date\": null, \"reportStatus_date\": \"2024-10-09T15:14\"}, {\"text\": \"Pending\", \"type\": \"ReportStatus\", \"status\": 21, \"hraStatus\": null, \"hraStatus_date\": null, \"reportStatus_date\": \"2024-11-15T05:44\"}, {\"text\": \"UTC\", \"type\": \"ReportStatus\", \"status\": 19, \"hraStatus\": null, \"hraStatus_date\": null, \"reportStatus_date\": \"2024-12-16T00:49\"}]', '{\"utc\": [], \"other\": [], \"noShow\": [], \"hospice\": [], \"deceased\": [], \"completed\": [], \"scheduled\": [], \"inProgress\": [], \"qaAssigned\": [], \"readyForQa\": [], \"inEligibile\": [], \"termExpired\": [], \"preScheduled\": [], \"coderAssigned\": [], \"readyForCoder\": [], \"patientRefusal\": [{\"date\": \"2024-12-06T10:35\", \"username\": null}], \"readyForUpload\": [], \"clinicianReviewQa\": [], \"assessmentCalcelled\": [], \"appointmentCancelled\": [], \"clinicianReviewCoder\": []}', '{\"history\": [{\"modified\": [{\"date\": \"08-07-2024\", \"time\": \"01:31:41\", \"value\": [{\"add\": \"2231 Ridgeside Dr\", \"age\": \"\", \"ano\": \"\", \"cno\": \"\", \"dob\": \"1975-06-12\", \"eno\": \"\", \"lob\": \"On Exchange\", \"pno\": 4049604597, \"zip\": 30180, \"add2\": \"\", \"add3\": \"\", \"city\": \"Villa Rica\", \"gend\": 1, \"insh\": \"0006763832001\", \"mzip\": 30180, \"name\": \"MaryAnne Lorraine Peterman\", \"plan\": \"Alliant\", \"pphy\": \"\", \"ppno\": \"\", \"cliId\": \"\", \"email\": \"maryannelorraine@yahoo.com\", \"ename\": \"\", \"madd1\": \"2231 Ridgeside Dr\", \"madd2\": 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\"method\": \"api\", \"status\": 19}], \"other\": [], \"termed\": [], \"deadAir\": [], \"hospice\": [], \"pending\": [{\"date\": \"2024-08-09T12:54\", \"text\": \"Pending\", \"method\": \"api\", \"status\": 21}, {\"date\": \"2024-08-15T17:55\", \"text\": \"Pending\", \"method\": \"api\", \"status\": 21}, {\"date\": \"2024-09-12T12:44\", \"text\": \"Pending\", \"method\": \"api\", \"status\": 21}, {\"date\": \"2024-12-16T00:21\", \"text\": \"Pending\", \"method\": \"api\", \"status\": 21}, {\"date\": \"2024-12-16T01:06\", \"text\": \"Pending\", \"method\": \"api\", \"status\": 21}], \"refusal\": [], \"deceased\": [], \"lineBusy\": [], \"completed\": [], \"f2fNoShow\": [], \"noAnsnwer\": [], \"noVmSetup\": [], \"scheduled\": [], \"inEligible\": [], \"unschedule\": [], \"f2fCallBack\": [], \"mailboxFull\": [], \"rescheduled\": [], \"wrongNumber\": [], \"cancellation\": [], \"disconnected\": [], \"virtualNoShow\": [], \"callBackRequested\": [], \"callerDisconnected\": []}', '[{\"text\": 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