{"utc": false, "result": 9, "callLog": [{"date": "8/22/2024 @ 01:46 PM", "result": 9, "comment": "Previous agent notes from 8/14 - member refused to schedule. ", "inBound": false, "noAnswer": -1, "scheduler": "Shealese Reynolds", "callbackDate": ""}, {"date": "8/16/2024 @ 04:58 PM", "result": 9, "comment": "08/16/2024 JC: called for HRA-Delise Adams-Virtual or F2F: per perv note -  Member wanted opt out this year as she works in a doctors office and see a dr regularly. ", "inBound": false, "noAnswer": -1, "scheduler": "Julisa Copeland", "callbackDate": ""}], "clinicianId": "", "appointmentDate": ""}