{"utc": false, "result": 3, "callLog": [{"date": "10/30/2024 @ 09:38 AM", "result": 3, "comment": "called for HRA-Virtual - Delise Adams-GA, NP : no answer", "inBound": false, "noAnswer": 2, "scheduler": "Rocheline Lovaincy", "callbackDate": ""}, {"date": "10/28/2024 @ 04:51 PM", "result": 3, "comment": "", "inBound": false, "noAnswer": 2, "scheduler": "Auto Dialer", "callbackDate": ""}, {"date": "8/31/2024 @ 03:48 PM", "result": 3, "comment": "Called to Schedule Virtual HRA with Faith Mailbox full.", "inBound": false, "noAnswer": 1, "scheduler": "Melissa Trevino", "callbackDate": ""}, {"date": "8/17/2024 @ 02:50 PM", "result": 3, "comment": "Called to Schedule Virtual HRA with Faith Mailbox full.", "inBound": false, "noAnswer": 1, "scheduler": "Melissa Trevino", "callbackDate": ""}, {"date": "7/22/2024 @ 01:16 PM", "result": 6, "comment": "Member stated that due to upcoming vacation and taking son back and forth to doctor appointments, it is kind of difficult to schedule an appt. Call member back in 2 weeks to attempt to schedule for a later date in August w/ Faith E. ", "inBound": false, "noAnswer": -1, "scheduler": "Shealese Reynolds", "callbackDate": ""}, {"date": "6/21/2024 @ 07:52 PM", "result": 3, "comment": "06/21/2024 JC: called for HRA-Nykya Cox-Virtual: LVM  ", "inBound": false, "noAnswer": 0, "scheduler": "Julisa Copeland", "callbackDate": ""}, {"date": "6/17/2024 @ 02:07 PM", "result": 6, "comment": "Discussed the reason for my call and attempted to schedule a virtual HRA w/ Delise in June. Member stated he was busy at the time of call and requested a call back at a later date and time to schedule a virtual HRA. ", "inBound": false, "noAnswer": -1, "scheduler": "Shealese Reynolds", "callbackDate": "6/24/2024 @ 02:07 PM"}, {"date": "6/13/2024 @ 12:49 PM", "result": 13, "comment": "CALLER DISCONNECTED the call prior to and/or after greeting.  Call attempt to schedule virtual HRA.", "inBound": false, "noAnswer": -1, "scheduler": "Shealese Reynolds", "callbackDate": "6/14/2024 @ 12:48 PM"}, {"date": "5/6/2024 @ 02:25 PM", "result": 3, "comment": "MAILBOX FULL - UNABLE TO LEAVE MESSAGE.", "inBound": false, "noAnswer": 1, "scheduler": "Shealese Reynolds", "callbackDate": "5/10/2024 @ 02:25 PM"}, {"date": "4/29/2024 @ 02:49 PM", "result": 3, "comment": "MAILBOX FULL - UNABLE TO LEAVE MESSAGE.", "inBound": false, "noAnswer": 1, "scheduler": "Shealese Reynolds", "callbackDate": "4/30/2024 @ 02:49 PM"}], "clinicianId": "", "appointmentDate": ""}