{"utc": false, "result": 13, "callLog": [{"date": "10/28/2024 @ 04:12 PM", "result": 13, "comment": "called for HRA-Virtual - Nykya Cox-GA, RN,NP : caller disconnected ", "inBound": false, "noAnswer": -1, "scheduler": "Rocheline Lovaincy", "callbackDate": ""}, {"date": "8/17/2024 @ 11:46 AM", "result": 6, "comment": "Called to Schedule Virtual HRA with Faith but member requested a call back at the end of next week (08/23)", "inBound": false, "noAnswer": -1, "scheduler": "Melissa Trevino", "callbackDate": ""}, {"date": "7/29/2024 @ 04:55 PM", "result": 3, "comment": "Called member to schedule HRA w/ NP Jansen Helm or w/NP Faith Enwefah lvm.", "inBound": false, "noAnswer": 0, "scheduler": "Tressa  Scott", "callbackDate": ""}, {"date": "7/15/2024 @ 05:43 PM", "result": 6, "comment": " Sixth attempt called to schedule HRA/with Debbie MEMBER OUT OF STATE. STATED THAT SHE DOES NOT HAVE GOOD SERVICE RIGHT NOW CALLBACK.", "inBound": false, "noAnswer": -1, "scheduler": "Tressa  Scott", "callbackDate": ""}, {"date": "7/11/2024 @ 01:27 PM", "result": 3, "comment": "", "inBound": false, "noAnswer": 0, "scheduler": "Jasmine Crawford", "callbackDate": ""}, {"date": "7/8/2024 @ 07:16 PM", "result": 13, "comment": "CALLER DISCONNECTED the call prior to and/or after greeting. Call attempt to schedule F2F HRA.", "inBound": false, "noAnswer": -1, "scheduler": "Jasmine Crawford", "callbackDate": "7/9/2024 @ 07:16 PM"}, {"date": "5/30/2024 @ 11:14 AM", "result": 6, "comment": "Member will not be available to schedule appointment until the week of 6/10 - would like to schedule virtual appointment and discuss medication. ", "inBound": false, "noAnswer": -1, "scheduler": "Shealese Reynolds", "callbackDate": "6/10/2024 @ 11:14 AM"}, {"date": "5/17/2024 @ 11:53 AM", "result": 6, "comment": "Called to schedule Virtual HRA w/ Faith Enwefah - Call Back - Member is currently at the pharmacy and needs a call back in an hour. ", "inBound": false, "noAnswer": -1, "scheduler": "Lakisha Stewart", "callbackDate": "5/24/2024 @ 11:52 AM"}, {"date": "5/10/2024 @ 06:28 PM", "result": 3, "comment": "", "inBound": false, "noAnswer": 0, "scheduler": "Moira Roethle", "callbackDate": "5/11/2024 @ 06:28 PM"}], "clinicianId": "", "appointmentDate": ""}