{"utc": [], "noShow": [], "patientRefusal": [], "appointmentCancelled": [{"date": "2026-02-20T13:39", "type": "Virtual", "subStaus": "", "username": "AMilliken", "hraStatus": 3, "cancelText": "called member and she states computer is not currently working and needs to wait for granddaughter to come back to fix it and that she has only a land line. she seemed nervous about using her computer for this and may be more receptive to rescheduling an inperson assessment", "cancelStatus": "0"}]}