{"utc": [], "noShow": [], "patientRefusal": [], "appointmentCancelled": [{"date": "2026-02-07T16:46", "type": "Virtual", "subStaus": "", "username": "AMilliken", "hraStatus": 3, "cancelText": "Wife disconnect for member as she was concerned that this was a scam. Badge shown. Explained they were not being billed and this was a complimentary service through insurance. Wife was not able to be assured. ", "cancelStatus": "0"}]}