{"utc": [], "noShow": [], "patientRefusal": [], "appointmentCancelled": [{"date": "2026-02-19T09:06", "type": "Virtual", "subStaus": "", "username": "KCoash", "hraStatus": 3, "cancelText": "member believed appointment was over the phone rather than a video appointment - she needs to be resched as F2F", "cancelStatus": 0}]}