{"utc": [], "noShow": [], "patientRefusal": [], "appointmentCancelled": [{"date": "2026-02-20T15:54", "type": "Virtual", "subStaus": "", "username": "AMilliken", "hraStatus": 3, "cancelText": "did not present on doxy.me, phone number does not get text messages, email not on file. provider called and left VM. member did not return call", "cancelStatus": "0"}]}